We appreciate that many of our Citizens are eagerly awaiting their trust disbursement payment and are anxious to make sure their application is processed with no delays. Our staff are working diligently to make sure applications are processed and payments are made swiftly. To help with this, we kindly ask for your patience and offer the following reminders:
• Applications submitted through the online portal should only be submitted once. Multiple submissions of the same application can and do create delays in processing times. Please refrain from submitting duplicate applications.
• The notice you receive at the end of the online submission process is your verification that your application has been received. In most cases, you can expect your payment 4-6 weeks from the date you submit your application. If we require more information, we will reach out to you. Wherever possible, please allow 4-6 weeks to pass before contacting us regarding the status of your application. High volumes of calls inquiring about recent applications impact the ability of our team to process your application in a timely manner.
We understand that these payments are important to Citizens, and we take pride in getting them to you with as little delay as is possible. Mähsį’ cho for your cooperation and assistance in helping us succeed.
